One of the best things about having a best friend who is computer savvy is his ability to tap into my computer remotely (accessing one computer from another through the Internet) and find out what’s wrong with it. That was especially handy when I had an older computer because there was always something that was going wrong like program incompatibilities, programs crashing, etc. Now that I have a newer system I can get that same type of assistance with Remote PC Access Software, which allows users to take advantage of remote access and management as well as real-time screen sharing.
Having this software can save computer users time and money. There isn’t the delay of waiting for a technician and once the online assistance is contacted, there’s no worry about downloading and figuring out new software. With this software, it’s easy for someone to remotely troubleshoot your computer, access files and data or collaborate with a work team, which is a definite plus for someone like me who mainly works virtually.
What do you do when you need work done on your personal computer or laptop? Do you take it to a technician, call someone to help you or get assistance virtually?
Share your experiences here.